• Home
  • Trust & Compliance
Trust & Compliance

Data Quality & Compliance

Accurate data and responsible outreach go together. Here is how we check our data before it reaches you, keep it current, and help you use it in line with privacy and email marketing rules.
Get a Free Sample Get a Free Sample
Our Quality Process

How Every List Is Checked

  1. 1Source

    Data is compiled from business sources and matched to your brief.

  2. 2Validate

    Records are checked for completeness, formatting and duplicates.

  3. 3Verify

    Email addresses are verified and phone numbers checked before delivery.

  4. 4Deliver & refresh

    You receive a clean file, and we support updates and replacements as your campaigns run.

Quality Standards

What Accurate Data Means to Us

Email verificationAddresses are checked for syntax, domain and mailbox status, and risky addresses are flagged.
Phone checksPhone numbers are validated for format and checked before delivery.
DeduplicationDuplicate contacts and companies are removed or merged.
Regular refreshBusiness contacts change jobs, so data is reviewed and refreshed regularly.
Standardised fieldsTitles, industries, countries and phone formats are standardised for easy segmentation.
95% accuracy rateOur data accuracy rate reflects verification before every delivery.
Compliance

Built for Responsible Outreach

We handle data in line with the major privacy and email marketing laws, and we help clients plan compliant campaigns.

  • GDPR and UK GDPR awareness for European and UK contacts
  • CCPA/CPRA rights for California residents, including opt-out and deletion requests
  • CASL guidance for Canadian outreach
  • CAN-SPAM guidance for US commercial email
  • Opt-out and removal requests honoured promptly
  • Suppression of contacts who have asked not to be contacted
  • Business contact data only; no consumer or patient health information
  • Secure delivery of files to clients

Questions about your data?

Read our compliance guide, review our privacy policy, or submit a privacy request about your own data.

Read the compliance guide →Privacy policy →Submit a privacy request →
FAQ

Common Questions

Can't find your answer? Email contact@grooveinfo.com.

Is your data GDPR compliant?

We handle data with GDPR and UK GDPR in mind and support clients with guidance on lawful, relevant outreach. Your own obligations depend on how you use the data, so take legal advice for your situation.

How do you handle opt-out requests?

We honour opt-out and removal requests promptly and suppress those contacts from future lists. Anyone can submit a request through our privacy request page.

Do you provide patient or consumer data?

No. We provide business contact data about professionals and organisations, not consumer or patient health information.

Free Sample

Test the Data Before You Buy

Tell us who you want to reach and we'll send a free sample from your exact target market, so you can check the quality in your own campaigns.

  • 1
    Tell us your targetList, region, job titles and any other filters.
  • 2
    We build your sampleVerified records matched to your brief.
  • 3
    Receive it in 24–48 hoursSent to your inbox, with no obligation to buy.
Request a Free SampleTakes under a minute