Privacy Policy

1. Regulatory Compliance

GrooveInfo Tech Solutions adheres to all applicable federal, state, and international data protection laws, including:

• ● General Data Protection Regulation (GDPR)
• ● California Consumer Privacy Act (CCPA)
• ● CAN-SPAM Act
• ● Other relevant data privacy regulations

We follow industry best practices and guidelines established by professional organizations, including the Direct Marketing Association (DMA), to ensure the highest standards of data protection and ethical marketing practices.

2. Information We Collect

2.1. Types of Information
GrooveInfo Tech Solutions collects various data elements for business and consumer marketing purposes. All information is obtained from reputable, verified sources and undergoes rigorous quality control procedures to ensure accuracy and reliability.

2.2. Business Data Sources
Our B2B marketing database is compiled from the following trusted sources:

• ● Government records and public registries
• ● Professional directories and business listings
• ● Annual reports and SEC filings
• ● Trade show attendee lists and conference registrations
• ● Business magazine subscription records
• ● Web-based registrations and opt-in forms
• ● Industry trade publications
• ● Telephone surveys and direct business outreach
• ● Transactional and utility records
• ● Community business postings
• ● Email campaign sign-ups with explicit consent

2.3. Website Data Collection
When you visit our website or fill out forms, we may collect:

• ● Name and business contact information
• ● Email address and phone number
• ● Company name and job title
• ● IP address and browser information
• ● Pages visited and time spent on our site
• ● Referring website information

This information helps us improve our services, customize your experience, and deliver relevant content.

2.4. Automatically Collected Information
We automatically collect certain technical information when you visit our website, including:

• ● Session data and timestamps
• ● Device and browser type
• ● Geographic location (city/region level)
• ● Interaction patterns and navigation behavior

3. How We Use Your Information

3.1. Legitimate Business Purposes
We process personal data based on legitimate business interests, which include:

Service Delivery: To provide, maintain, and improve our marketing solutions and technology platforms, enabling our clients to achieve their business objectives effectively.

Communication: To send service-related messages, transaction confirmations, welcome communications, and meeting schedules. These service messages cannot be opted out of as they are essential to our operations.

Marketing Communications: To share relevant offers, industry insights, and promotional materials on our behalf or on behalf of carefully selected partners. Marketing emails always include an opt-out option in the footer.

Research & Development: To analyze usage patterns, conduct market research, and enhance our digital services and user experience.

Legal Compliance: To fulfill legal obligations and respond to lawful requests from regulatory authorities.

3.2. Consent-Based Processing
When we process your data based on consent, we will:

• ● Clearly explain the purpose of data collection
• ● Request your explicit permission before processing
• ● Allow you to withdraw consent at any time
• ● Limit usage strictly to the stated purpose

3.3. No Automated Decision-Making
GrooveInfo Tech Solutions does not use personal data for automated decision-making or profiling that produces legal effects concerning you.

4. Information Sharing and Disclosure

4.1. Ownership and Control
GrooveInfo Tech Solutions retains full ownership of all information collected through our platforms. We do not sell, rent, or share your personal information with third parties except as outlined in this policy.

4.2. When We Share Information
We may share your data under the following circumstances:

Service Providers: With trusted vendors, contractors, and business partners who assist us in delivering our services. These parties are contractually bound to protect your information and use it only for specified purposes.

Affiliates: With companies under common ownership or control for legitimate business purposes related to our services.

Analytics Providers: With platforms that help us understand website performance and improve our digital presence.

Legal Requirements: When required by law, court order, or governmental authority, or when necessary to protect our rights, property, or safety.

Business Transitions: In the event of a merger, acquisition, sale of assets, or similar business transaction, your information may be transferred as part of that transaction.

4.4. Data Protection Standards
All third parties who process data on our behalf are required to maintain strict confidentiality and implement appropriate security measures. We establish comprehensive contractual safeguards to protect your information.

5. Your Privacy Rights

5.1. Access and Control
Under applicable privacy laws, you have the right to:

• ● Access: Request information about the personal data we hold about you
• ● Rectification: Request correction of inaccurate or incomplete information
• ● Deletion: Request deletion of your personal data (subject to legal retention requirements)
• ● Restriction: Request limitation on how we process your data
• ● Portability: Receive a machine-readable copy of your data
• ● Objection: Object to processing based on legitimate interests
• ● Withdraw Consent: Revoke previously granted consent at any time

5.2. California Consumer Rights (CCPA)
If you are a California resident, you have additional rights including:

Right to Know: Request disclosure of categories and specific pieces of personal information collected, sources of collection, purposes for collection, and categories of third parties with whom we share information (covering the preceding 12 months).

Right to Delete: Request deletion of personal information we have collected, subject to certain exceptions for legal compliance and legitimate business purposes.

Right to Opt-Out: Opt out of the sale of personal information to third parties. Note: GrooveInfo Tech Solutions does not sell personal information to third parties.

Right to Non-Discrimination: Exercise your privacy rights without receiving discriminatory treatment.

5.3. How to Exercise Your Rights
To exercise any of these rights, please contact us at:

Email: contact@grooveinfo.com
Phone: +1 (732) 652-9082
Mail: GrooveInfo Tech Solutions, 3240 E State Street Ext, Hamilton, New Jersey 08619, United States
We will respond to your request within the timeframe required by applicable law (typically 30-45 days). Please note that certain information may be retained for legal, audit, or financial reporting purposes.

6. Opt-Out and Unsubscribe

6.1. Marketing Communications
You may opt out of promotional communications at any time by:

• ● Clicking the "unsubscribe" link at the bottom of any marketing email
• ● Sending an email to contact@grooveinfo.com
• ● Calling our support line during business hours
• ● Updating your preferences through your account settings

6.2. Processing Your Request
Upon receiving your opt-out request, we will:

• ● Stop sending promotional materials within 10 business days
• ● Allow you to update or correct previously submitted information
• ● Remove your information from active marketing lists

Please note that complete deletion may not be possible due to backup systems and legal retention requirements. Some residual information may remain in our databases.

7. Data Security and Protection

7.1. Security Measures
GrooveInfo Tech Solutions implements industry-leading security protocols to protect your information, including:

• ● Encryption: State-of-the-art SSL/TLS encryption for data transmission
• ● Access Controls: Strict authentication and authorization procedures limiting access to authorized personnel only
• ● Firewalls: Advanced firewall protection and intrusion detection systems
• ● Secure Facilities: Carrier-class data centers with physical security measures
• ● Regular Audits: Periodic security assessments and compliance reviews
• ● Employee Training: Ongoing staff education on data privacy and security best practices

7.2. Third-Party Payment Processing
We use trusted third-party processors for payment transactions. These providers are PCI-DSS compliant and are prohibited from storing, retaining, or using your payment information for any purpose other than processing transactions.

7.3. Customer Data Ownership
All customer data remains the sole property of our clients. We do not use, rent, sell, or transfer tracking information, click-through data, or email engagement metrics for any purpose other than providing services to our customers.

7.4. Limitations
While we employ robust security measures, no system is completely secure. We cannot guarantee absolute security of information transmitted over the Internet. You acknowledge that you provide information at your own risk.

8. Cookies and Tracking Technologies

8.1. Use of Cookies
GrooveInfo Tech Solutions uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small text files stored on your device that help us:

• ● Remember your preferences and settings
• ● Understand how you interact with our website
• ● Deliver relevant content and advertisements
• ● Analyze website traffic and performance
• ● Improve user experience and functionality

8.2. Types of Cookies We Use

• ● Essential Cookies: Required for basic website functionality
• ● Performance Cookies: Help us understand how visitors use our site
• ● Functional Cookies: Remember your preferences and settings
• ● Analytics Cookies: Collect information about website usage patterns

8.3. Managing Cookies
You can control cookie preferences through your browser settings. Disabling cookies may limit certain features and functionality of our website.

8.4. Tracking Technologies
We use single-pixel GIF images and similar technologies to:

• ● Track email opens and reads
• ● Count page visits and user interactions
• ● Gather statistical information for service improvement
• ● Deliver personalized content based on user behavior

This information is used solely to enhance our services and is not shared with third parties without your consent.

9. Data Retention

We retain personal information for as long as necessary to:

• ● Fulfill the purposes outlined in this Privacy Policy
• ● Comply with legal, accounting, or reporting requirements
• ● Resolve disputes and enforce our agreements
• ● Provide ongoing services to our clients

When data is no longer needed, we anonymize or securely delete it within a reasonable timeframe. However, some information may be retained in backup systems or for legitimate business purposes as permitted by law.

10. Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources. GrooveInfo Tech Solutions is not responsible for the privacy practices or content of these external sites.

Important: Third-party sites may independently collect information about you when you visit them. We strongly recommend reviewing the privacy policies of any third-party sites you visit. The existence of a link does not constitute an endorsement or recommendation.

Disclaimer: We accept no responsibility or liability for information collected by third-party websites linked from our site. You access these sites at your own risk.

11. Anti-Spam Commitment

GrooveInfo Tech Solutions maintains a strict permission-based email marketing policy and is firmly committed to combating spam.

11.1. Our Anti-Spam Policy

• ● All email communications require explicit recipient consent
• ● Recipients must have opted in to receive communications
• ● Every marketing email includes a clear, functional unsubscribe mechanism
• ● We honor all opt-out requests promptly
• ● Unsolicited bulk email is strictly prohibited

11.2. Client Responsibilities
Our clients are contractually bound to our Acceptable Use Policy, which prohibits:

• ● Sending unsolicited commercial email
• ● Violating local, state, federal, or international anti-spam laws
• ● Purchasing or using non-permission-based email lists
• ● Engaging in deceptive email practices

Violation of these policies results in immediate termination of service access.

12. Email Campaign Content Review

To ensure compliance and protect deliverability, we review email campaign content sent through our platform. We use proprietary software with content algorithms to:

• ● Verify compliance with applicable laws and regulations
• ● Identify potentially problematic content
• ● Reduce bounce rates and improve deliverability
• ● Maintain the integrity of our platform

This filtering benefits all users and helps ensure successful email delivery.

13. Children's Privacy

GrooveInfo Tech Solutions does not knowingly collect or solicit information from individuals under the age of 18. Our services are designed exclusively for business-to-business use and are not intended for minors.
If you are under 18 years of age, please do not use our services or provide any information without the supervision and consent of a parent or legal guardian.
If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information promptly.

14. International Data Transfers

GrooveInfo Tech Solutions may transfer and process your personal information in countries outside your country of residence. We ensure that appropriate safeguards are in place to protect your data during international transfers, including:

• ● Standard contractual clauses approved by regulatory authorities
• ● Adequacy decisions recognizing equivalent data protection standards
• ● Other legally approved transfer mechanisms

Upon request, we will provide information about the safeguards we use for international data transfers.

15. Complaints and Concerns

If you have concerns about how we handle your personal information or believe we have violated data protection laws, you may:

Contact Us Directly:
Email: contact@grooveinfo.com Phone: +1 (732) 652-9082

Lodge a Complaint with Regulatory Authorities:

• ● EU/UK Residents: Information Commissioner's Office (ICO) at ico.org.uk/concerns
• ● California Residents: California Attorney General's Office
• ● Other Jurisdictions: Your local data protection authority

We take all privacy concerns seriously and will investigate and respond to complaints promptly.

16. Changes to This Privacy Policy

GrooveInfo Tech Solutions reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations.

16.1 Notification of Changes
When we make material changes to this policy, we will:

• ● Update the "Effective Date" at the top of this page
• ● Notify users through prominent website notices
• ● Send email notifications to registered users and newsletter subscribers
• ● Provide reasonable advance notice when possible

16.2 Your Continued Use
Your continued use of our website or services after changes become effective constitutes acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

17. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

GrooveInfo Tech Solutions
Email: contact@grooveinfo.com
Phone: +1 (732) 652-9082
Address: 3240 E State Street Ext, Hamilton, New Jersey 08619, United States
Website: grooveinfo.com

We are committed to addressing your privacy concerns promptly and professionally.

18. Acceptance of Terms

By using our website, accessing our services, or providing your information to GrooveInfo Tech Solutions, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy without limitation or qualification.
If you do not agree with any part of this Privacy Policy, please discontinue use of our services immediately.

Last Updated: January 12, 2026

This Privacy Policy represents our commitment to transparency, data protection, and respect for your privacy rights. We continuously strive to maintain the highest standards of data security and ethical business practices.